Privacy Policy for Serafis AI

Last Updated: June 1, 2025

Welcome to Serafis.AI ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the application (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

• Personal Data: Personally identifiable information, such as your name, email address, and company name (if applicable), that you voluntarily give to us when you register for the Service or when you choose to participate in various activities related to the Service.
• Usage Data: Information automatically collected when you access and use the Service, such as your IP address, browser type, operating system, access times, pages viewed, actions taken within the application (like search queries or features used), and the referring website addresses.
• Device Information: Information about the computer or mobile device you use to access the Service, including the device model, operating system and version, and unique device identifiers.
• Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Service and improve your experience. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service, including our AI models and algorithms (by analyzing usage patterns and trends).
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (where permitted by law and with your consent if required).
• Process your transactions (if applicable).
• Monitor and analyze usage and trends to improve your experience with the Service.
• Detect, prevent, and address technical issues and fraudulent or illegal activities.
• Comply with legal obligations.

3. Disclosure of Your Information

We value your privacy and are cautious about sharing your Personal Data. We may share information we have collected about you in certain situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., cloud hosting, data analytics, payment processing (if applicable), customer support). We make efforts to ensure these service providers are bound by confidentiality obligations.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. You will be notified via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• For Legal Reasons: We may disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation or government request; (b) protect and defend the rights or property of R9A Labs Inc.; (c) prevent or investigate possible wrongdoing in connection with the Service; (d) protect the personal safety of users of the Service or the public; or (e) protect against legal liability.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your Personal Data to third parties.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5. Your Data Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. If you wish to exercise any of these rights, please contact us at support@serafis.ai.

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age if stipulated by applicable law). We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under the relevant age without verification of parental consent, we will take steps to remove that information from our servers.

8. Policy for Business Logos

As outlined in our Terms of Service, if you are a business entity using our Service, we may use your business name and logo for promotional purposes. Please refer to our Terms of Service for more details on this.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

R9A Labs Inc.
Email: support@serafis.ai